Hosting Support

Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will show up. It offers elaborate info about all the actions that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive selection of educational video clips demonstrating how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, have a peek at our extensive Frequently Asked Questions database, which includes questions asked by real users and provides practical solutions. We regulary update our FAQ database with new questions & answers in an attempt to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of tech support engineers available 24x7 and ready to assist you with any issue. Each support ticket you submit will be replied to in less than sixty minutes (the average ticket response time is just 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 218787


Sales Lines Working Hours:

Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com


Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com Edit